- First Name
- Colleen
- Joined
- Aug 26, 2021
- Threads
- 3
- Messages
- 74
- Reaction score
- 165
- Location
- Orange County, CA
- Vehicle(s)
- Maverick FWD w/tow pkg
- Thread starter
- #1
Squeaky Wheel Gets Greased! AWD upgrade being paid for by Ford! *fist pump*
Appearances are everything. Customers feeling a bait and switch was happening makes for unhappy peeps. I think my complaints made a difference. The following was sent to all dealerships:
INFORMATION
2022MY Maverick FWD Gas & 4K Tow Package Buildable Combination Change - Customer Specific Private Offer Details
ACTION REQUESTED
Due to recent engineering and performance evaluations it has been determined to remove the FWD Gas (999/448) & 4K Towing Package (53Q) combination from the 22MY Maverick offering, across all series. As of mid-August this specific combination was removed from dealer ordering through WBDO and CONCEPS, so no new orders with this combination could be placed.
Retail and stock unit orders will need to be either cancelled, reordered as an All-Wheel Drive (W8F), or re-spec’d to delete the 4K Tow Pkg (53Q) in order to be a clean buildable order.
Change Order Options:
A Private Offer has been created for customers who placed a Retail Order for a 22MY Maverick FWD Gas (999/448) & 4K Towing Package (53Q) that must be reordered as this combination is no longer available. Ford is offering $2,220 Open Bonus Cash to cover the cost difference from FWD to AWD ($2,220 MSRP) should customers choose to upgrade to the 22MY Maverick Gas AWD with the 4K Towing Package.
Eligible on 22MY Maverick Gas that are equipped with AWD (W8F) and 4Q Tow Package (53Q).
Appearances are everything. Customers feeling a bait and switch was happening makes for unhappy peeps. I think my complaints made a difference. The following was sent to all dealerships:
INFORMATION
2022MY Maverick FWD Gas & 4K Tow Package Buildable Combination Change - Customer Specific Private Offer Details
ACTION REQUESTED
- Please re-spec, reorder, or cancel any 22MY Maverick stock or retail orders including FWD Gas (999/448) & 4K Tow Pkg (53Q).
- For those customers that choose to change their order from a FWD to AWD, a customer specific private offer has been created to cover the full cost of AWD (W8F) ($2,220 MSRP).
Due to recent engineering and performance evaluations it has been determined to remove the FWD Gas (999/448) & 4K Towing Package (53Q) combination from the 22MY Maverick offering, across all series. As of mid-August this specific combination was removed from dealer ordering through WBDO and CONCEPS, so no new orders with this combination could be placed.
Retail and stock unit orders will need to be either cancelled, reordered as an All-Wheel Drive (W8F), or re-spec’d to delete the 4K Tow Pkg (53Q) in order to be a clean buildable order.
Change Order Options:
- Reorder to include AWD (W8F) ($2,220 MSRP)
- Re-spec to remove 4K Tow Pkg (53Q)
- Base vehicle towing remains 2,000 lbs.
- Vehicle may be spec’ed with Trailer Hitch Receiver w/ 4-Pin Connector (60B) ($100 MSRP)
- Cancel the order
A Private Offer has been created for customers who placed a Retail Order for a 22MY Maverick FWD Gas (999/448) & 4K Towing Package (53Q) that must be reordered as this combination is no longer available. Ford is offering $2,220 Open Bonus Cash to cover the cost difference from FWD to AWD ($2,220 MSRP) should customers choose to upgrade to the 22MY Maverick Gas AWD with the 4K Towing Package.
Eligible on 22MY Maverick Gas that are equipped with AWD (W8F) and 4Q Tow Package (53Q).
Sponsored
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