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Yes, I did report them. Ford said they would give the dealership a call. I said good luck reaching someone. About an hour later, the Ford lady called me back and said she still couldn't reach the service department. The phone system had her on a loop. Yep, I said. She then escalated the...

Thanks. On the ninth day of my vehicle sitting at the dealer, I actually ended up pulling it before the work could be done. The dealer was so incompetent in so many respects that I lost confidence in their ability to fix my truck. I honestly couldn't trust them to do the work, and it felt...

I don't know exactly. Here is a screenshot I took from the video the mechanic made. To add to all this, what's frustrating is that my truck has been at the dealership for 8 days, and it took them this long to diagnose a cooler line replacement. They are charging me $500 for the diagnostic...

The leak is at the PTU (power transfer unit). This IS covered by the warranty. But it is at the discretion of the dealer. Said differently, there is a leak at the PTU. PTU leaks are covered. But the leak has to be bad enoughf or them to cover it. It's a judgment call in the dealer's part...

Long story, but I'm having issues with the Ford dealership (not just on this issue), but my question: my truck has 46,000 miles on it. It has a leak at the PTU. The PTU is covered by the warranty. But Ford is denying covering said leak under warranty because the leak is not major enough...

My transmission is leaking in two places at 46,000 miles. It also has an acceleration lag. It's at the dealer now. They are trying to pinpoint the second leak. Very concerning.

My average vehicle payload (when adding tongue weight) is probably about 800 pounds. The mountain passes here can be quite steep. I'm not sure how to quantify that.

So, I have a leak at the PTU (power transfer unit) and another, more significant one that Ford is trying to figure out (doing the dye test on Monday). I live in Colorado and do have to travel over mountain passes. I typically tow around 2300 lbs pulling a teardrop trailer. Over the last...

I don't have the vehicle. It's at the dealer, and they can't do the dye test until Monday. I took these photos as screenshots from a video the dealer sent to me.

Hello, please see attached photos of my transmission leaks. Ford is in the process of doing the dye test to determine exactly where it is leaking. Obviously, I am very disappointed by this. I do tow a teardrop trailer that is 2000 lbs, so clearly within the towing limits. Please let me know...

And what happened with this? My trailer break system is the same. Gain setting of 10 and doesn't have that much stopping power. Normal or?

*Can you tell me what happened here? I have the same questions. My trailer is 2500 lbs. Even with the gain set on 10, it doesn't slow it as much as it should. I don't see additional tow settings on the Mav in the settings menu.

I don't believe it's that simple. The gross weight of the trailer matters in and of itself. When you add a high frontal square footage, that also comes into play. Yes, the tongue weight matters, but the other variables matter too. It's not and either/or. It's an and. Said differently, your...

*Yes, this is clearly the correct take. I'd also add that I called Ford, and they affirmed this point. In terms of personal experience, I have a Little Guy Mini Max trailer with a dry weight of 2,500 pounds. I'm not the most experienced tower, but it was very clear to me that having a...

Hello, I was thinking about a purchase of this same trailer (Little Guy Mini Max). has this worked out well towing wise? Any problems? Tows well. Thank you!

Thank you. The dealer (Brighton Ford in Colorado) did a factory reset. Crossing my fingers that this solved the problem (so far, so good). If it does not, I will definitely contact you.

Just got the software update recall for the trailer brakes (XLT) yesterday. Today my door ajar sound no longer works. Also my radio stays on after I shut the vehicle off and open the door. Additionally, lights on the dash (for the odometer, etc.) also activate too early and stay on too long...

Yes, thanks for the confirmation. Given that the engine noise is already on the louder side on the Maverick, I'd like to get this fixed. I'm gonna contact the dealer.

Interesting, so this sounds like it might be possible to have the dealer fix, under the idea that it was a mistake that the insulation was not installed. Sounds like it IS a mistake and that maybe all Mavs should have this. Is this how others are reading this issue??

Okay so I’ve got an XLT Eco, so no insulation. Question: what kind of functional difference do you think it makes in terms of engine noise etc to have this insulation? Thx.