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  1. Recall experience with dealer; anyone else told this?

    Regarding the most recent recall, the one involving the battery and unexpected stalling: I contacted the dealer who scheduled the service. They picked up my car and called me a few hours later. They said they ran the tests to see if my car was affected and, since it was, they needed to order the...
  2. Ford Extended Service Plan question

    Ok, don't make fun. I'm not a car guy, anything but. But I'm skeptical of sales people in car dealerships and I know that extended warranty plans have the reputation of being the ultimate sucker bet. I picked up my hybrid Maverick the other night at the dealer (ordered it 7/12/21). A slick...
  3. Got a build date from dealer but no email from Ford

    I got a call from my dealership last week saying that I was given an estimated build date by Ford of 4/4/22. I called Ford Marketing the next day to confirm and, sure enough, 4/4 build date. I asked the rep to read me the email address they had on file for me and it was correct. I told her that...
  4. Do older orders get priority from Ford?

    So if there are two identical Mavericks waiting for a build date but one was ordered on 7/10 and the other on 8/10, will the 7/10 order get scheduled first? That would make sense but it seems like I've gotten lapped. I know there are a lot of variables but my dealer told me that they got a build...
  5. Anyone have success getting status updates directly from Ford?

    I ordered my hybrid in July and the only movement, as far as I know, was last week when the dealer told me that I had progressed from priority level 10 to level 2. I contacted Ford customer service a couple months ago and they couldn't give me any information. Has anyone been able to get any...


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