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Another thing to check which will tell you more about what is happening...When you first start up and the dash is bright, is the green headlight indicator in the lower left of the panel illuminated? Then, when the dash goes dark is it illuminated? If the dash gets dark and the green headlight...

On my wife's 2018 Flex it did that when we first got it. I pulled the ambient light sensor out of the dash top and the wire connector fell off. It obviously was not fully attached and was intermittently disconnecting and making the computer read dark. I was able to fish the connector out and get...