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  1. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    Just comeback from the dealer to check my Maverick, the mechanic told me it's not only EGR, it's the catalytic converter and the whole exhaust pipe. I saw my maverick there it's totally dead no battery, couldn't even open with the remote, have to manually open with the key blade.
  2. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    An update. Wow I can't believe Ford still couldn't provide with the part needed to fix my Maverick. It's almost 4 months coming this March 4. How could you become a giant car manufacture with sort on part with no clear ETA when the part will arrive. What make it worse how Fomoco handle my case...
  3. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    @Ford Motor Company, thank you for stepping in try to escalated the situation. Obviously Mrs. Brittany Adams who handle my case didn't handle it correctly. She is aware of the situation that when I called in the customer service on November 14th, because of the part situation is backordered with...
  4. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    Do you mind sharing the information regarding the exhaust not being backordered. According to the dealership, the part number is NZ6Z.5F250.F, and it's for Hybrid engine. TIA.
  5. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    That's what worries me. Maybe there is more stories to it (hopefully not). According to the mechanic the part number is NZ6Z.5F250.F
  6. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    This is the email from the Rep, who I asked for the reimbursement rental. She never mentioned about a Ford policy saying that Ford will nor reimburse the rental if the part is backorder with no ETA. And she knew the reason that time when I asked for a rental, because the part being backorder...
  7. Maverick Hybrid EGR valve unit failed at 400 miles, need a whole new exhaust system that backordered with no ETA.

    It so frustrating, after 399 days waiting, I picked my Maverick Hybrid FE Rapid Red on Wednesday, October 26 from Chapman Ford of Horsham, PA and drove it back to Maryland. On the 5th day on Sunday night, I noticed a lot white smoke come out from the exhaust. And on Tuesday morning I got a...
  8. My Maverick is currently stuck at East St. Louis, IL

    So you did a drop ship? Chapman really do take their times, processing the PDI and finance. I'm still waiting from Chapman for their financing and pick up time.
  9. My Maverick is currently stuck at East St. Louis, IL

    Did you get your Maverick already? My Maverick was delivered at Chapman since last Tuesday, Oct 11th. I did the financing application last Friday, now still waiting from them to wrap up the paper work.
  10. My Maverick is currently stuck at East St. Louis, IL

    I got the same order with you FE RR ordered back on 9.20.21 from Chapman
  11. My Maverick is currently stuck at East St. Louis, IL

    Could you share the rail car number. Mine has been there as well since last chat with Ford on Oct 1st.
  12. Switching To Long McArthur.... Which Salesman Should I Request?

    I got my Hybrid FE A51 with Lonnie Smith. He is very communicative from the get go. He even double check if the truck already arrived in my driveway.
  13. New Ford Email 9-15-22

    I got the same email from Ford as well. The tracker show in production 9/10 while the scheduled to be built the week of September 5, 2022. How you do you check the modules? Thanks.
  14. Ordertrack - Shipping Information Details

    Could you share a link where to track the shipping information detail. And where you can find the information for the freight ID? I only got an email from Ford saying the truck will arrive at the dealer between May 5- 11. The truck was shipped on April 18, Lariart FE A51.




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