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My 24 eco does it at 12/13 mph every time in warmer months. Service dept. giving me the stall tactics. They heard it. Calling ford in near future

I'm mostly happy with my 24 Lariat AWD but not so much with the dealer. I have "that" thud or thump when slowing down to 12/13 mph due to the RDU engaging (so I've been told). They are lolygagging around in either fixing it or giving me documentation that it won't affect the truck. I am calling...

I knew that but turning it off doesn't solve the problem.

Yes, I am on my 24 EB AWD. SErvice writer and others heard it. Said the want to get another one in so they can see if it does. I think their stalling me. I am calling Ford in the near future,

Life is short. Do what's best for you.

No

There's no dumb questions just dumb answers.

How in the heck did you get them to do that? I haven't heard from my dealer yet after a month . the service writer said "he gives his word that something will be done to resolve this. We'll see.

In regards to Mox4615 sarcastic comment, the thud is still there whether the radio volumn is high or not.

I want my dealer or ford to give me some documentation that that unusual sound won't cause any problems.

My dealer heard the thud at 12/13 mph and after checking things underneeth said it looks ok. He said they will try and find anothe 24 (mines a 2024) to see if it does it. What a freakin' stall tactic. I'll give then a couple of months then I'll call Ford. This was my first Ford vehicle since...

They haven't decided about my "thump" at 12/13 mph when slowing down.

12/13 is where mine does. Rear drive unit engaging

My 24 2.0 awd does it. Waiting on responce from dealer,yea right.

Back away from the truck.

Why does it have to re-ingage?

Mine is at the dealer as we speak for this condition. I want documentation that it won't affect the truck down the road (after warranty).

Also, no thud when traction control is turned off.

On my 24 Lariat, it's not visable. Must be pushed underneith. I was afraid to pull it out.