So, you did talk to them and got that response, interesting. Being that mine is a hybrid, I too feel the uneasiness of any type of future problem out of warranty
Good morning, I've had mine done twice in the driveway, rotation included, but we also live in a climate that would warrant that. Both times were well worth it and rather do that than sit in a showroom being pitched by over zealous salesmen!
You need to become what we call "Winter Texans" that flock here to South Padre Island, beach, heavy drinking, great food and BTW, it's supposed to be close to 90 degrees today!
My wife and I are coming up your way to see Pat Green in Corpus March 7th, but not sure which vehicle we'll be taking. Her ride is a much more comfortable road trip car, but finding charging stations for a Honda Prologue doesn't appeal to me so the Mav, may make the trip!
I've had it happen to me three times and each time there was no way in hell it was operator error. I have to leave a window open when I leave the truck running and dropping stuff off and don't want to turn engine off.