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I actually just ordered one from eBay. My Ford dealer told me they can program a “used” part, I think this one came off a totaled truck that only had 3k miles.

Just to be clear, $750 covers the part (ordered by Ford dealership) as well as installation and programming (by the tech at Ford) Wondering if I can get the part from a junkyard and still have the guy at Ford program it (at cost of labor)

Wrong thread?

Wow that’s super frustrating. Well if they order a new one and you don’t need it let me know!

Yes, just need to figure out if Ford would allow me to do this and still run the necessary programming.

ahhh I see it now

On eBay “NB5Z-19K350-A” shows 2018-2020 Expedition telematics unit. “NB5T-14G087-LB” shows 2023-2025 Transit telematics unit. Which would I buy if I wanted to try doing it myself?

Care to explain this to a non-engineer?

Yes exactly. At least the electronics…this is my first “new car” I’ve ever purchased and I guess I naively thought parts would last longer than 2.5 years. (I put a lot of miles on it). Also frustrating that it’s not a hard use part like a window motor.

Yep, tried all the tricks. It’s been declared dead. And the warranty expired only 2000 miles ago….strange timing…

Send you a DM

Long story short, took my truck to Ford and the technician said the modem has died. My vehicle is no longer under warranty so they quoted me $500 for the part and $250 for the install. I told them to go ahead and order the part but I’m very on the fence about this. I only use the app for remote...

OMG this is actually plausible. Reading now I see that my ‘23 falls under the “bad factory battery” category and it’s been over two years since I bought the truck. I also recently installed a powered subwoofer so that likely definitely has added to the drain. I’ll check the battery asap. Is...

It lost connection three days ago…noticed it didn’t start the truck remotely.

Okay, I have read through the forums and followed the steps. Master Reset the SYNC, pulled Fuse 11 (the double 11/12 fuse does not look blown), logged out of the app, deleted the app, tried the location button trick, checked for SYNC and app updates, reconnected to my home WiFi, offered a blood...

yep, sure is. I have one

I found one but thank you!

Yeah, I came here to see about getting a light bar for the rear and found out you can’t simply plug it into the 4-pin wiring harness haha

Curious if you figured something out

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