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As a former employee at a Ford dealer I am very familiar with this process. It was my responsibility to check in new vehicles and submit the claim for any damage found. Did the dealer catch it when it was checked in with the driver? If it was, then it should have been noted and signed for by...

I work for a Ford dealer. Years ago Ford attempted the hybrid Fusion with AWD. It did not go well. From what my tech told me the AWD reduced the fuel economy too much. They may try to revisit the idea of an AWD Hybrid because of the advancements since then, but does not seem likely. More likely...