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Buyback completed today. Great truck for the brief period I owned it. I’ll be moving along. Stay safe, everyone.

Hey, thank you for that data point. Appears you are correct and the salesman was full of it. I’m going to edit my post so as not to spread misinformation.

Removed due to incorrect information..

This argument about rear seat room Maverick vs Ridgeline seems weird. While awaiting my Mav buyback, we test drove the Ridgeline twice. Really nice truck. I’m 6’2 and thin with long limbs. I didn’t conduct any science, but I can’t sit behind my own driver seat position in the Mav. There’s tons...

In the interest of closure and hopefully being helpful, this saga is about over. After supplying all the necessary paperwork, I did receive my buyback offer yesterday and accepted it. The truck never left the dealer, so no turn-in process required. Despite my disappointment, it’s fair to say...

Not sure if anyone is still following this saga, but Ford did offer a buyback today. I’m supposed to hear from the buyback specialist in 3-5 days.

Just to follow up again, I made an official buyback request with Ford. The rep was responsive and emailed me the necessary paperwork, which I returned same day. Fingers crossed on the buyback.

Well, I appear to be in a tough position. They’ve replaced the HCU and some other parts and driven the truck a bunch. Unable to replicate the issue and now it appears I’m going to have to take possession of the truck. No one can assert that any of the parts were bad. I had anticipated Ford...

Latest update: Not much to report. Wednesday will be two weeks at the dealer. Last meaningful information was 3-4 days ago. I had a long conversation with a new service advisor. He asked some good questions about the circumstances of the brake failure. To my understanding, they have new parts...

Truck still in the shop. No resolution as of this writing. Tomorrow will be one week at the dealer. I did miss a call from Ford, but it was the same customer service person reading from a script. I requested escalation from Ford (no response) and the dealer, who stated the sales manager would...

Why are you necroing all these old posts?

Truck is still in the shop. No further communication since Friday. With a weekend to get my thoughts in order, I have to say my level of concern is high. Don‘t know if there are any ChatGPT users here, but if you plug my specific situation into a query, the response is exactly the steps being...

Correction: The part ordered was an HCU, which is a hydraulics control unit, as I understand it.

It would be great if folks could control themselves and not re-litigate a previous thread here. I’m trying to present facts that may be useful to another owner in the future. I appreciate your consideration. Judder = “to vibrate with intensity.”

Just off the phone. The service advisor and the tech, to their credit, seemed quite involved. A Ford case number has been issue, for what that’s worth. There were no codes stored. Due to safety, they did escalate. The thought process was a failure in the electronically controlled portion of the...

I did submit the NHTSA information just now. Appreciate the suggestion.

Peoples’ willingness to offer conjecture with no facts and fearlessly proclaim WAGs as truth is the reason I hesitated to post. In the end, safety outweighs drama. Sorta like the assertion above regarding negligence. In the actual world, firefighters have no legal authority to prevent someone...

Enterprise advised I had to choose a Ford in order for Ford to pay for my rental. That’s ok. My choice? A convertible Mustang!! I’m not sure who buys this car, but I do appreciate having some transportation. Hope to know something about my truck tomorrow.

Nothing yet from dealer. No loaner cars available, but I pushed it and they ended up getting me into a rental car on Ford’s dime.

After reading a couple of similar threads, I hesitate to post. However, it does involve safety so putting it out there. I will update the thread with more information as I have it. 2024 Maverick XLT gas, fwd. Purchased new by me about three weeks ago. Truck has 470 miles on it. This morning I...