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Greg, I think your story trumps mine! I honestly think all of these issues have to do with the bad wiring in the Maverick. The slightest strain on the wires cause fraying. My dealer showed me the "mess" of taped wires in the floor pan. I think it is safe to assume, your issue was cause by the...

I wanted to update everyone on an interesting exchange I had with Ford customer service management. After filling out several negative reviews, I received a personal email from a customer service supervisor. She was very engaging and asked me for my candid feedback. I believe I gave a fair...

Got my survey from Ford today on my recent service experience. I was very careful when I responded as to not detriment my dealer. There were several questions with my overall satisfaction with Ford and my likelihood to purchase another Ford vehicle. I did respond to those questions critically...

Gotta love this one! Ford customer service just called me exactly four hours after I picked up my truck and asked if they could close my CASE? They also asked me to fill out a survey. How out of touch with their customers are they? No were sorry, no here is a few service points or a free oil...

Everyone, I am happy to announce that my Maverick is once again amongst the living. I picked her up today and so far so good, she drove fine on the 25 mile ride home from the dealer. So I spent some time with the service advisor and mechanic to get a better understanding of what happened. It is...

I just talked to the dealer a few minutes ago and he indicated that my Maverick is running again and had been put back together. They are shaking it down now and say that I should be able to pick it up tomorrow. He did say that a piece of trim got damaged in the process, it is on expedited order...

For those folks that have yet to get their air bags replaced, you may want to look at my other post. My Maverick has been "bricked" in the dealer service bay for the past week. The dealer called me today and said they found a wiring "mess" under the driver's side door sill. Several wires were...

So folks, wanted to provide everyone with a recent update. The dealer called me this afternoon to inform me that they got the vehicle started again. To use their exact words "the wiring in the driver's door sill was a mess". They found several pinched wires and were checking them one by one and...

I wanted to thank everyone for the information that has been shared with me. I passed it along to the dealership this morning and got the "we tried that response" They are now looking into a "module", but the person that I talked too was not sure which one. I did open a CASE last night with...

So folks, another two days and no progress on bringing my Maverick back to life. I talked with the service manager yesterday and he indicated that Ford had indicated that they have seen incidents of frayed wires under the passenger seat. Apparently, the side curtain airbag wiring terminates...

My 2022 XL hybrid is currently dead in the stall after the airbag service. The dealer has been working with Ford and they have yet to find the fault. I have shared this post with the dealer and they are referencing it back to Ford. I am the owner of three newer Ford products that all came from...