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It was the same thing i ordered, different color, but with a luxury package, which i did not originally order on mine. I am essentially getting what i ordered at my price with a free luxury package upgrade, their effort to make up for their original error and get me in a Maverick now

Ok folks, I got a call from the sales manager at Long Lewis Ford in Hoover Alabama. He was very apologetic and admitted that the dealer made some errors in handling my order. I will not type all of the things that created more complications in them processing my Maverick when it was delivered to...

That was part of my situation. Created some real problems. Make sure u keep in contact with the dealership and let them know ur Maverick is on the way, with vin# and find out who they assigned as ur new sales rep. Due to some complexities with my order and the saleman being gone, my Maverick...

They sold mine out from under me without contacting me when it arrived at the dealership

It was sold out from under me without any contact from Long Lewis

No one ever contacted me by phone or email. No contact at all

I agree that they need to be lit up and i so appreciate all the helpful info on here today. I will certainly let everyone know what transpires over the next few days.

Well, i at least have the paperwork and proof of the order. I have all the emails from Ford updating me on the progress and build date and ship date, then nothing from the dealer once it was delivered. Ive called there and talked to people in sales that said they would look it up and get back...

I have it at home but it looked less detailed than that i think, but had the order number and a copy of my check attached. I will look at it later

They deserve some bad publicity over this. I had seen youtube videos of these practices over the Mavericks but never thought this dealership would be one of those. Im disgusted and pissed

I am going to give their management the option to refund me my $500 + something to account for their poor management of this. If they dont comply, i am going on a social media, youtube and local news "on your side" campaign to expose this reprehensible business practice.

Thanks for the info. Now, what recourse do i have against the dealer? They took my order, my $500, i waited a year for it, and they sold it out from under me!

That is exactly what I ordered. Mother F@#$%&! Thanks for the info. I knew people on this forum would know how to find it!

I bet they sold it out from under me. I was never contacted on delivery to the dealership. What recourse would i have against them if they did? I put $500 down when i ordered it

VIN# 3FTTW8F9XPRA65058 NO one else ive talked with at the dealer has gotten back with me, and i gave them the order number and VIN# Its been disappointing to say the least

I ordered my 2.0L Maverick fx4 the week they opened the orders last year. Ford notified me when it was built and shipped. The last i heard about this vehicle was when it shipped 06/29/23. I have not heard a thing from Long Lewis Ford in Hoover Alabama since. I have called to get info 3 times and...