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The dealer admitted they entered my customer order number incorrectly when they were submitting COVP by June 2nd. This is what caused Ford to cancel my order.

This was a new order on 9-19-2022 not a carry over.

So I talked to the dealer and they contacted Ford to see what happened. Ford said the system gave the same order code for my order and someone else so when their order came through it canceled my order. Waited 9 months for nothing. The dealer said he had one coming in I would have first...

That is the number I called when I was told my order didn't exist.

Dealer can see it in their system confirmed COVP.

They did the COVP.

I ordered My 2023 Maverick hybrid on 09-19-22 and have checked on it at least once a month, sometimes four times a month. Today when I called Ford Customer Service I was put on hold twice then they finally came back and said they couldn't find my order but they would give me a gift card for my...