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No, there's not, but they wouldn't be successful salespeople if they didn't "push it 110%, or more" at every opportunity. I was told last Saturday that the 2023 order banks would be closing the following day. It didn't push me to do anything I didn't want to do anyway, but it sure smelled of...

I think the sales guy takes what his manager tells him and distorts it a bit to what he thinks you want to hear / what will close the deal with you. I think the sales managers take whatever they hear from wherever and distorts it as much as they dare to feed the salesman whatever the managers...

It was raining yesterday and my dealership was pretty much a ghost town. I sat with my salesman for nearly an hour to first run the 2022 website "build your Maverick" process, then they took that printout and entered it as a 2023 order, took a copy of my DL, had me sign a "not an invoice"...

I think the bigger problem is that they enjoy their job as a source of power over others (maybe worked for bad managers themselves for too long) rather than as an opportunity to serve their customers with a job well done.

If your service manager is anything like service managers I have encountered in the past, 27 of those 30 days was him specifically directing his mechanics to work on anything but your vehicle and run any diagnostic other than the one you suggested because you suggested it (and thereby insulted...