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Just a quick update - received a call / text from my technician letting me know they were able to duplicate the problem and get an error code. They traced it to the ACM (Audio Control Module). It being a holiday weekend, they won’t be able to see about ordering a new one till Tuesday - but at...

Yeah, I’ve done the soft reset (power / skip forward) many many times. Also a complete hard reset through the settings and we’ve even pulled the battery cable for 15 minutes. Thanks.

Has anyone had this issue or currently going through this? I can tell you everything has been tried. It’s been to the dealership no less than 4 or 5 times and each time the audio stops working within a day of picking up. They have replaced modules, wiring, the whole unit, and various program...