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Okay, turns out there's an easy fix. Just needed to relocate the screws a bit. Here's the video I got from the company rep. Thanks, everybody.

No, don't think so. It's the 2nd-panel driver's side where the latch failed. Probably just rivet it back in place if there's no warranty repair solution.

Yes, it's a 3 year warranty. Emailed, but maybe calling them might be better. I'll do that tomorrrow. Thanks.

Tugged the cable of my new UltraFlex tonneu to flip open the 2nd panel the other day and voila, the latch falls right off. Emailed Undercover this morning for warranty advice/repair. Based on reviews, I thought these tonneaus were some of the very best. It's barely 2 months old and only flipped...

I'm getting 14.4 volts at idle. You're right to be concerned. Check the voltage with your A/C on and off. You can also check a parasitic draw from other 12volt loads like the radio/USB outlets/inverter by switching them on and off or pulling their corresponding fuses. Tell us what ou find.

Here's an easy fix. Just run 0W30 syn oil. Problem solved.