This is awesome. Do you have a link to the product that you used and what thickness you got? I see both 50mil and 80mil options. Also how much did you end up needing for under and behind the rear seat?
Sorry just noticed that you said courtesy delivered, so not sure how it works in your case. But Fred works at Chapman and that's where I picked it up, maybe he'd do the same for your situation. I would call and ask them.
Fred prepped my truck for me and he had them throw it under the back seat before I got there. If it's not there check the parts dept and give them your VIN.
Update from the dealership. They said it's all fixed and it was just isolated to the axle shaft and the bracket which they replaced. They said they also took it out and drove it hard and tried to break it :eek: but everything held up. I looked on the app and they put on almost as many miles as...
Was able to talk to the service manager and got a slightly better understanding of what is going on. Sorry if I don't get all the terms right, he was speaking pretty fast and I didn't fully understand the parts he was describing and how they worked together over the phone, but this is what I...
Good point everyone about my hybrid not having "rear axle".
This was what the service rep told me, but he didn't sound sure what the problem was...
I'm waiting to speak to the mechanic directly and hopefully he will also send a video. Will update this thread when I hear back.
Looking for some advice from the knowledgeable people here on MTC. After 8 months of waiting I finally was able to pick up my hybrid XLT so I was super excited!
I was driving on the highway, going about 70mph, back from the dealership when all of a sudden the truck started shaking pretty...
Thanks for the advice! I essentially did this at first, but then just talked to them over the phone and they ended up honoring the original price! I can echo the earlier person's post that it was worth asking about. Thanks again!
Can I ask who you worked with at Chapman of Horsham? My truck is in and I've been trying over the last week to clarify why my price went up $187 from my quoted price in July. This not including the increase to $422 doc fees. I am working with Matt and I asked him to honor the price that was...