Just spoke to marketing and a very nice lady answered the phone. I explained to her that I wanted to confirm that they have the correct email address on my order. I gave her my email address and she IMMEDIATELY without any hesitation said yes I have your order with that address. I just wanted to...
I think you should add to the current tracker sheet 3 more columns: Scheduled, Build and Delivery dates. That way we can see how fast/slow things go now that we are getting some information.