Curious if you ever got your truck. We too are waiting for our from an Illinois dealership in Nashville, IL. It has been sitting in Kansas City since March 17th.
Does anyone know how to get a hold of a "zone Manager"? Our dealer gave us a phone number 800-380-3880 with a persons name and extension and the when you call, there is a long message basically saying the number is no longer works and you must have the persons direct line or cell phone.
I got through but this is what I am seeing:
Origin
Destination
Destination Name
Freight Bill #
VIN
Status
Kansas City
-
null
1363930778
XXXXXXXXXXX
Pending
It has my VIN #correct (I just X'ed it out). Is anyone getting additional info? Or would you guess, like we are guessing that it is...
What Ford Website were you at, just Ford.com? I would love to chat online also with someone that would be helpful. I have tried to track our truck on the site suggested here and I get an " Can't Retrieve This VIN ".