First step is to call your dealer and ask them to give you the rail car number from their vehicle visibility report. You will use that to track using a phone menu. Those instructions are on the trackers tab on this forum site.
I ordered my Maverick Lariat ecoboost on 29 Dec 2021. I thought some might find it interesting to see how the truck moved across the country once it was loaded on a rail car in Hermosillo. (I know- it's a little nerdy!)...
When using the https://www.motorcraftservice.com/AsBuilt
site, I get a screen that has a download button for a file but I don't know what to do with that file... see attached screenshot.
Like you- I contacted Ford.com via their website chat, on a lark. Imagine my surprise when after almost a year of waiting (my order date was 29 Dec 2021) based on my order number and dealer name, she came back with my VIN, build week 3 Oct and ETA of 19 Nov. (Lariat LUX, C360)
Here is the email I received. My order was Lariat Lux Eco placed at the end of Dec ‘21.
Options for your Maverick order.
Strong demand and global supply chain constraints continue to delay the scheduled production date and delivery of your Maverick®. We have now reached a point where...
I received the email-
Confirmed order date: 12/29/2021
2022 Maverick LARIAT All-Wheel Drive:
2.0L EcoBoost Engine
8-Speed Automatic Transmission
Hot Pepper Red Tinted Clearcoat Metallic
Desert Brown ActiveX Bucket Front-Seats
18" Bright Aluminum Wheels
Standard Package
Lariat...
A true customer oriented approach would be for Ford to send each customer who has a valid order that is not yet scheduled, a personalized email advising the likelihood that the order will be scheduled in MY2022 and offering incentives to holding the order versus bailing to buy a Tacoma or...