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Here is the update. Ford came back in their response to the dealer and suggested that I install the FordPass app on another phone thinking that it was my phone. Exact response was "With no TCU update avallable, and the secure alert notifications not working, it would be recommended to ensure...

It sends you alerts when the doors on your vehicle open such as "Left rear door opened" or "Right front door opened" A nice to have notification if someone were to break into your vehicle.

In the vehicle section, in Safety and Security. Should be a "SecuriAlert" button next to the "Ford Insure" button but it's no longer there.

I am having this issue also. I also have the XLT. Mine quit working a couple of months ago. I called FordPass support and after some troubleshooting they told me it had to be escalated and they created a case. About 2-1/2 weeks later, they called me and said the issue was resolved, but that...

Can you provide the link to the catch can you ordered? Did it come with the mounting bracket?