This whole thing is awful, Ford is a joke. Def bring the hammer on people to get it resolved. I've heard of people who had a VIN for their 22 then it was cancelled and rolled to a 23 and that was easier to get a private cash offer cert for than my situation where they didn't even put it in the...
so you didn't have your order in COVP, but got the private offer anyway because your dealer found the right person at Ford?
My car arrived at the lot last week and they can't find my private offer because they didn't COVP my 22, and now that my 23 was delivered, they tell me I'm not eligible...
They didn't COVP my 22 order, I just found out. My 23 is on the lot and I have no private cash offer. I'm going to the dealership tomorrow to confront them, and if they are not cooperative, I'm going to find Ford customer service VP's on LinkedIn and start messaging them (or something like...
Thanks- yeah my first step will be to go to my dealer and if they are cooperative, I'll let them try and handle it before escalating to any Ford contacts I can find. I don't have faith in the dealership for a number of reasons:
1. They didn't add my correct contact info to my original order
2...
Has anyone dealt with this and if so, what was the resolution?
Ordered a 22' in Nov, 21' and rolled it over in Sept, 22'. My car is sitting at the dealership now because I am trying to sort out the private cash offer first, it is a big chunk of money.
I've found out that my dealer did not...
Did you end up getting a rack? My boards are 6'8 - 10'4 plus an 18' bark prone Paddleboarding. I've been debating on the tailgate approach which would fit most boards or getting Thule racks. I think I have to get Thule racks for my longboard and Paddleboard.
What did you end up going with?