Well it’s been 2 weeks, they cannot get it to program. They replaced the gateway module due to a connection loss issue but that did not fix it. Honestly, I didn’t think that would fix it because they’ve done numerous other software updates without issues.
They are escalating it to a Ford...
Any update on this? This sounds exactly like what is happening to mine. 23 Hybrid Lariat. No problems except for battery save mode.
I took it into my local dealer to do an oil change and have the battery looked at. They tried applying SSM 53801 after testing the battery, but it “would not take...