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He told me it was a re-engineered plastic piece that they were putting on. If they replaced the actual cover then that was a lie. I mean is the bak revolver better? But still, that's not what I understood to be happening.

Just noticed... mine did have the logo but it doesn't show it now since whatever they did to fix it. Now I'm confused.

Mine is from my original ordered Lariat Lux with black painted wheels and hard tonneau roll up bed cover. Straight from Ford. It has a ford oval on the left side towards the tailgate.

Okay, so I got the invoice but there is no part number. I asked the ford guy and he said he never saw a part number either. But that it is the Accessories Department/Team that handled getting the fix. So sadly, I have nothing for yall other than the pictures I posted of the fix from the Ford...

Hope it helps! 🤞🤞

There is a resolution now (at least I got it today, see my post earlier today. I posted pictures). As soon as I get the paperwork back from Ford, I will post the specifics.

Not at the moment. David was still trying to figure out how to bill it. I will let you know once he sends me the paperwork.

My Ford guy told the Ford Accessories (that I believe is a third party) that his customer did not want a piece of felt. He told them I wanted a replacement with a newly engineered model. Or a re-engineered solution. They said they didn't know if that was an option, but 2 weeks later, they came...

All fixed!!! So worth it and cost me nothing! I recommend if you have this problem and they try to give you more felt.... ask for this and/or show them this.

So I took mine in for the Warranty and I just heard back that there is a fix for this. There is a newly engineered piece to go on the underside of the tonneau cover without these felt pieces. I just got the phone call. I will update here once I see it in person and it is installed.

Oh nice!!! I ordered Cyber Orange too! I just ordered on Friday 22nd so I am not expecting anything anytime soon, lol!

What color did you have and what color did you switch to? Just wondering. :-)

Ordered Hybrid Lariat - Cyber Orange!