I had a similar experience. My dealer printed me out the order sheet with the price and options I requested. Signed and everything was good, or so I thought.
For some reason, never told exactly why, the dealership canceled the initial order and put in a new order but selected the wrong engine...
Well after calling the dealership they realized they screwed up. And since it already had a VIN, no way to change it. So they put in another order for a hybrid, to be met with a message stating hybrid engines were all allocated (paraphrasing) which we all knew. So now I get to decide if I want...
I did not. Just a hybrid XLT with lux package. The hybrid engine is why I'm (attempting) to purchase one.
Will hopefully have time to get to the bottom of this today.
Yep, did all that. Even put $1000 down. My order sheet they printed off had the right options, power train, everything.
I contacted them a couple days later to inquire about the order confirmation email I should have gotten, that is when they noticed they put in the wrong email. Supposedly they...
Thanks, I had figured as much. How screwed am I going to be if they have to re-enter my order with the correct drive train? I know it's not a first in first out situation but figure I'll move way further back in line.
So I ordered a hybrid Maverick in the dealership back in August. Never heard a single thing from Ford. No order confirmation, nothing about the hybrid delay, nothing. So I called the number provided in the big hybrid forum post the other day, finally talked to someone. Gave them my sales code...