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I am on the same boat. I went into production on 7/7, mods are active but nothing since. Chatted with support a week ago and they said I have been back from the body shop for some time now but was on a chip hold. It is honestly a bit frustrating to sit in production this long.

go to the https://www.ford.com site and log in to your account

Read it on your computers note app

I been in production since 7/7 and modules popped up around then but it has been dead silent. ust chatted ford and got this response.

In production since 7/7 modules are populated since around that time no movement since then. I decided to chat with Ford and got this response. Hopefully, it's true and I will get an update in a few days.

I been in production since 7/7, I have modules populated but still no movement.