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4000km on my 2025 Hybrid XL AWD. During our cold snap (-30/-45) my HVAC started making a rattling noise and cabin airflow was low (windows wouldn't defrost, minimal air from vents.) It warmed up to -25 today so I decided to investigate. Pulled the cabin air filter and it looks like this...

Hi - I did a fair bit of searching before posting, so hopefully I'm not duplicating anything... Live in the Yukon, Canada. In winter we routinely see -20 to -30 celsius, and every vehicle I've ever had here has had block + pan heater and a heater for the battery These are pretty easy to install...

I placed an order on April 28 and the dealer's communications has been... poor. I chase them once a week to find out, well, anything, and the last I was told was 'it should be six weeks', but I really doubt that, especially with shipping times. I've never bought a new vehicle before so I don't...