I took my Maverick in to have trans , ptu, rdu oil drained & filled. I was going to do myself and bought the ptu oil & rdu oils from a dealer . But decided to have a dealer do it and took the two oils to them . Was told they had done lots of them by the Quik Lane person. Had to sign a work approval estimate for just under $500 and was told by same person it won’t be that much. Was told my Maverick was ready and that I’d be happy with the bill . They told me they drained my rdu and filled it back up and it took more than the one quart so they used part of the other quart ( the ptu oil which is not the same ).And they told me they did not drain & fill the ptu because it shares oil with the transmission (which it does not ). Next they said they drained & filled my transmission and it only took 4 quarts. I was stunned . I told them I needed to speak with a manager. I tried to tell the quick lane manager my dilemma. She went into the work area and talked to the ”mechanic” and came out and offered to drain and fill my rdu. I remained stunned and asked to speak with the service manager. Spoke with the service manager & told him my dilemma. First thing he said was ” this was the first Maverick they had changed fluids in “. This whole time I had my copies of Fords service manual pages for this maintenance in my hand ( it was in my truck back floor board when they were working on it ). I was in shock this happened. I mean I could not believe this Ford dealership had done this ! The service manager told me a few times that he would have his trans tech in the service department drain & fill everything correctly. I finally gave in and left my Maverick over night for them to correct this. I called the next day and asked to have my transmission flushed because I did not trust what quick lane had done and the service manager agreed to do it. I was a helicopter mechanic for 41 years . I still can’t believe that this dealership had someone work on my truck without looking at a manual and the service manager saying this was their first time working on a Maverick. I posted this to alert all Maverick owners to be aware of where and who you have touch your truck . I’ve seen on this forum where Ford contacts some entrys . I hope they contact me .
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