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Last Ford I buy

TXINSC

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LOL might want to spend some time on a new model Toyota forum before puffing out your chest and claiming them to be any better.
I have 2 Toyotas to backup my Maverick for any sitiations like this.
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Scott Asheville

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Nothing at all wrong with the OPs reaction, despite all the rabid fanboys attacking him. When somebody has a bad dealer or vehicle experience, it's very easy for them to write that OEM off. And that's not the OP's issue, or the dealer's issue. That's Ford's issue, because it's the Ford brand.

One person soured on a brand, whatever the cause, leads to word of mouth and several people going sour on that brand. That's why so many people on MTC still ignorantly trash Hyundai and Kia, even though they are objectively of far higher quality than Ford.

So it's Ford's problem to improve dealership and service experiences for owners. And that's the labors of Sisyphus (below). It takes decades to build a strong brand. It takes very little time to weaken it. Toyota is learning that right now with the Tundra engines.

https://www.britannica.com/topic/Sisyphus
 

BoskoPColtrane

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I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.
Sounds more like a dealer problem.
 

KEMeyer

2.0L EcoBoost
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Way too wordy!
As a former writer, I suggest leading with a brief synopsis (3-4 sentences) followed by your detailed story for those who are interested in your message. When I see a long post, I say "NOPE" and move on to the next one. Just my 2 cents.
 

Cromag

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Clubs
 
I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.
I have a 2022 Lariat Hybrid. Had to replace both half sales at40k. Cars been good sense but bad design on hybrid half axle because the regeneration brakes
 

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Cromag

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I have a 2022 Lariat Hybrid. Had to replace both half sales at40k. Cars been good sense but bad design on hybrid half axle because the regeneration brakes
Half axles. Sorry
 

Blokcar

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who is gonna tell him about all the recalls Toyota has had recently?
 

Neils Bohr

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Well enjoy the move. Not sure you will be upgrading as I have a friend buying a maverick after having so many issues with his taco. As for dealer waits your sucks. Everything got messed up by covid but should be straight by now.
It’s a roll of the dice on any new vehicle now. I have only been buying fords since 15 because I’ve had so few if any issues
I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.
Sorry for your experience. My Maverick has been flawless so far. I have always had Toyota Tundra and Tacomas. They are good trucks overall but now very overpriced. Also I have had quite a few problems with my last tundra so I have lost some faith in the bullet proof reputation of Toyota. I also find they still rust a lot. (I live in Canada). I’m not going back to Toyota anytime soon.
 

lm126027

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Still waiting on my Maverick 2.0 Lariat (since August 2023). Was in my dealership with my Escape this week... Could not take it till the 27th if I was going to wait. If I could leave it, they could have taken it next week. I have a drivers door window issue. When you press the auto down, it often fails from then on with the auto up.. goes up, then down 3/4 of the way. They gave me a programing procedure with after several tries I could usually get to work again. No, Ford does not have a permanent fix and my car is a 2020. Happening more frequently, almost every time I use the drive up ATM... Well this time, programing is not working... Dealer even tried. Other than a few weird intermittent programing issues the car has been great 60,000+ miles and the only thing that ford has done is replace the subwoofer. Things like the right perimeter sensors go nuts when I back out of the garage... The sense a fence that is more than 30' away and goes ballistic... Phone every once and a while will not connect... Shut off car, wait a couple of minutes, restart and is fine. Sometimes the auto set of the seat position does not work. Shut off and restart and fine. 2 weeks ago the center screen which shows the map, was a mirror image of what it should have been.... Everything backward. Again, shut off car, wait a few minutes, restart and fine. Like I said... Weird... things.
Hopefully I don't have these kinds of issue with the Maverick whenever it arrives. BTW... Salesman's best guess is that it rolls to a 2025... They have 8 Maverick orders outstanding, one a few days older than mine. UGH !!!
 
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brielee3

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I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.
Ford definitely needs to address the cv axel issue! To many failures to ignore.
 

BuddyS

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All these years, I'd always wondered what became of Francis...
 

TwoTone

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Either way, the mpg is not accurate on the vehicle. I know with a hybrid it will fluctuate between winter and summer...guessing the EPA tested it during the warmer months, but either way, mine does not read correctly and is always off by at least 2 or 3 mpg on the trip computer but as bad at 7 mpg...not sure how the EPA test them, but if they go off the trip computer, it's incorrect, that or the miles it records is over what I actually drive. It still gets okay mileage, I don't drive it hard, do mostly city driving and drive with only by myself most of the time. When I calculate at the pump, I get about 28-32 mpg in the winter (lower when I use the heater more) and about 34-36 in the summer and that is 99% driving in the city. The best I think I've seen was maybe in the fall/spring when I don't have to use heat/ac is 39 mpg but that is rare and was when I babied it and was in eco mode. Eitherway the trip computer has always said I've got 3 - 7 more mpg than what i actually got.
Who's the tool?
You lack basic compression of something you're complaining about.
 

Suzukiridr14

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Thanks for the helpful comment...Buy/Lease, whatever either way I spent my money on a new vehicle and my experience with it so far hasn't been the best..the only good thing about the Maverick has been the gas mileage but even that hasn't been what was promised. My main reason I leased it, like I do with all new vehicles, is to see how it holds up and if it does, I will buy the lease out. Which was my plan with the Maverick from the get go, as on paper it's a great vehicle but in reality it's just another cheaply made vehicle.

I'm not saying it's the last Ford I buy solely on my experience with the Maverick alone, I had a 2021 F150 before this and that had issues too but what is really putting the nail in the coffin so to speak, is my experiences on how Ford is able to make things right. With my F150, when it needed recalls or the work done under warranty, most of the dealership in my area had me waiting over a month to schedule repairs where they were also able to provide me with a loaner and/or they didn't have parts. Other times they flat out said they had no loners and if I needed a vehicle while mine was in the shop, I was SOL. If anyone buys or leases a new vehicle, they should not have pay for a rental or have to have a second vehicle just incase it's in service for repairs/recalls under warranty.

When I was with Toyota and Subaru, for one never had to take them in as often for recalls or work under warranty but when I did, never had to wait more than a week and they always provided a loaner vehicle if the repair expected to take more than a few hours and I couldn't stay to wait.

Now is my experience all on Ford, no, I understand that is partly a dealership issue but also Ford does have some blame here too for making and/or sourcing parts with poor quality control. If they would of done it right in the first place, they wouldn't be spending millions on recalls and actually from what I have been reading Ford is one of the top manufacturers right now or maybe it was in 2023, with the most recalls across their model line up.

It's great others are having a good experience with their Mavericks, I'm being really sincere about that but hey, guess what there are a lot of people who are having the same experience that I am and having to jump through too may hoops to get their Mavericks fixed and with my case, it may not be safe to drive and I'm SOL and will have to rent a car and spend maybe a $1000 that I shouldn't have to because dealerships don't have loaners and Ford will not reimburse you for a rental if your vehicle is not able to safely drive because a faulty part they decided to use...if it was something like the AC or a part that made the vehicle just not function 100% but was still able to operate safety, I would be fine with having to wait, that I can understand.

And to all the other people who want to comment about too many commas/grammer and/or make negative comments, I've been typing this all on a phone and it likes to autocorrect/change everything but good job at being internet trolls!
I have to agree with you about all the problems the new cars are having due to all the electronics they now put in. Don't buy a German car! all the high end Porsches, BMW's, Audi's and Mercedes spend more time in the shops then cheap Mavericks do. Cost cutting, by using cheap axels, and other parts, will always be a problem on vehicles built for the people that are on a tight budget. I accept my Maverick for what it is, if I had 50K to spend, I'd expect a better product.
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