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Orders picked up by Customers vs. Orders rejected and moved to Dealer Stock

stopgowalkon

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Sorry if already mentioned, my searching skills are not so great. Can anybody ballpark the percentage of orders that are actually picked up by the ordering customer? Happy Saturday!
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22RolloverClub

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Sorry if already mentioned, my searching skills are not so great. Can anybody ballpark the percentage of orders that are actually picked up by the ordering customer? Happy Saturday!
You're basically asking a ton of people to guess. I couldn't guess that percentage for my solitary local dealer, let alone nation wide.
 

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I’m not sure, but I can tell you personally that I picked up three different trim level Mavericks from customers who canceled their orders. The first one was on 27 Jan 22 in Gastonia, Ga. It was a hybrid XL with a hard cover flip top tonneau cover and SIBL. Then I got a call on 31 Mar 22 from a local dealer that a customer canceled his hybrid XLT with the Lux pkg, so I traded in the XL for it. When I found out my ordering dealer canceled the CP and Lux pkgs on my original hybrid XLT I ordered to try to get my order through, then a production date, seven pushback dates, then the rollover, and private offer, I contacted my ordering dealer and asked to change trim levels and add packages back in, I was told no. At that point, I canceled my order, searched around some more, and found a hybrid Lariat w/CP, lux, moonroof, electric sliding rear window in HPR in Tampa. I negotiated a fair OTD price, trading in my XLT. I drove down, signed the loan, and sealed the deal. I’m done looking. I’m super happy with my little truck!!
 
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stopgowalkon

stopgowalkon

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You're basically asking a ton of people to guess. I couldn't guess that percentage for my solitary local dealer, let alone nation wide.
Yeah was hoping somebody who worked at a dealership at least could offer some anecdotal evidence..just curious..
 

gte105u

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76.42%
 

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stopgowalkon

stopgowalkon

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22RolloverClub

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Yeah was hoping somebody who worked at a dealership at least could offer some anecdotal evidence..just curious..
I hear ya. It's probably a metric dealers have an idea of. Wether it not they'd share it is another story. Maybe @fordvideoguy has some input
 

gte105u

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RockHoundTX

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This question has come up several times at some of the YouTube sites I watch. Relative to "custom orders" (i.e., not just Maverick or even Ford for that matter), the general consensus was that last year somewhere around 5%-10% of custom orders were rejected (not sure how "last-minute" ADM by scummy dealers played into these figures). By late 2022, the numbers being quoted where more in the 15%-20% range due to higher interest rates and general market uncertainty. I think one of the auto bloggers mentioned "roughly 1 out of 4" custom ordered cars not being accepted as of a few weeks ago.

As to how these numbers relate to Mavericks, I can only make some educated guesses. Mavericks are still pretty new (and relatively affordable compared to some custom orders) so would expect the numbers to be on the low end of the overall estimates. The number of EBs rejected is definitely highter than the much rarer Hybrids. Until recently, someone would be foolish to not accept a Maverick Hybrid since easy to flip it for a small profit even after fees and taxes. Most indications are that this is now not as commen (and likely regional) so likely at least a few more Hybrids will start to be rejected. How many? Who knows? I have had a Maverick Hybrid on order since Oct 1, 2021 and still don't know if I will take it (assuming it ever gets built) if I don't eventually get the Special Offer (been fighting that battle since September and neither Ford nor the dealer cares to do anything).
 

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This question has come up several times at some of the YouTube sites I watch. Relative to "custom orders" (i.e., not just Maverick or even Ford for that matter), the general consensus was that last year somewhere around 5%-10% of custom orders were rejected (not sure how "last-minute" ADM by scummy dealers played into these figures). By late 2022, the numbers being quoted where more in the 15%-20% range due to higher interest rates and general market uncertainty. I think one of the auto bloggers mentioned "roughly 1 out of 4" custom ordered cars not being accepted as of a few weeks ago.

As to how these numbers relate to Mavericks, I can only make some educated guesses. Mavericks are still pretty new (and relatively affordable compared to some custom orders) so would expect the numbers to be on the low end of the overall estimates. The number of EBs rejected is definitely highter than the much rarer Hybrids. Until recently, someone would be foolish to not accept a Maverick Hybrid since easy to flip it for a small profit even after fees and taxes. Most indications are that this is now not as commen (and likely regional) so likely at least a few more Hybrids will start to be rejected. How many? Who knows? I have had a Maverick Hybrid on order since Oct 1, 2021 and still don't know if I will take it (assuming it ever gets built) if I don't eventually get the Special Offer (been fighting that battle since September and neither Ford nor the dealer cares to do anything).
So basically, you’re making a SWAG and have no idea just like everyone else. I doubt if every dealer in the USA and Canada know for sure nor even report if the original owner bought it, or canceled their order, and what the reason was.
 

WannaMav

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In theory any number below 80% not sold to the customer who originally ordered triggers negative strictures upon the dealership from Ford.

Stressing the in theory part of the equation.
 

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I hear ya. It's probably a metric dealers have an idea of. Wether it not they'd share it is another story. Maybe @fordvideoguy has some input
No way of knowing nation wide. I can't even tell you at our dealership.
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