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Ordered my Alto Blue XLT on 8/4/2021, the build date was delayed three times but finally built on 3/8/2022. Shipped on 3/12 and arrived at the dealer in FL as forecasted on 4/5/2022.
I was really excited to get my truck until I was informed that the dealership would not honor the original all-in/out-the-door quote. Including state taxes, DMV stuff, etc I was originally at $26,568. At the dealer to get the truck the price went up to $28,972. I was told that the dealership changed hands after my original quote. Ford added $80 to MSRP of the Maverick, the dealer doubled one of their local fees, and the dealer added etch protection, Lojack and appearance protection. When I stated that I did not ask for or want this stuff the answer was sorry, it has already been done. I was told since FL has a high rate of vehicle theft that the dealer is adding the first two items on all new vehicles. I was offered a 3-year maintenance free package, and additional warranty if I need things such as new brakes in the first 3 years/36,000 miles. I took this offer but was told they would turn off Lojack as a consequence. Was told I can track the truck on the Ford app if need be. OKAY.......so why do I need Lojack?
The good news is I love the Maverick, although the Alto Blue looks black in the shade and dark navy most of the rest of the time. Not sure if the appearance protection has anything to do with it but the color blue is not what I see in pics that Ford advertises.
I started getting emails from the Ford dealership asking for feedback on my experience. I said I loved the truck and the people I dealt with were fine but the price increase and all that surrounded it was not good. They kept asking what it would take for me to give them a 5 out of 5 and I kept telling them they could reimburse me the extra $2,404 they took from me. I finally got a call from the Sales Manager telling me if I was really unhappy that I could bring the truck back and get a full refund. I told him I appreciated the offered but I had waited 8 months for the truck and I liked it so I was going to keep it. I never did get an official survey request. Gotta move on from the bad taste over the price and just enjoy the truck!
I was really excited to get my truck until I was informed that the dealership would not honor the original all-in/out-the-door quote. Including state taxes, DMV stuff, etc I was originally at $26,568. At the dealer to get the truck the price went up to $28,972. I was told that the dealership changed hands after my original quote. Ford added $80 to MSRP of the Maverick, the dealer doubled one of their local fees, and the dealer added etch protection, Lojack and appearance protection. When I stated that I did not ask for or want this stuff the answer was sorry, it has already been done. I was told since FL has a high rate of vehicle theft that the dealer is adding the first two items on all new vehicles. I was offered a 3-year maintenance free package, and additional warranty if I need things such as new brakes in the first 3 years/36,000 miles. I took this offer but was told they would turn off Lojack as a consequence. Was told I can track the truck on the Ford app if need be. OKAY.......so why do I need Lojack?
The good news is I love the Maverick, although the Alto Blue looks black in the shade and dark navy most of the rest of the time. Not sure if the appearance protection has anything to do with it but the color blue is not what I see in pics that Ford advertises.
I started getting emails from the Ford dealership asking for feedback on my experience. I said I loved the truck and the people I dealt with were fine but the price increase and all that surrounded it was not good. They kept asking what it would take for me to give them a 5 out of 5 and I kept telling them they could reimburse me the extra $2,404 they took from me. I finally got a call from the Sales Manager telling me if I was really unhappy that I could bring the truck back and get a full refund. I told him I appreciated the offered but I had waited 8 months for the truck and I liked it so I was going to keep it. I never did get an official survey request. Gotta move on from the bad taste over the price and just enjoy the truck!
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