- First Name
- Chris
- Joined
- Jul 3, 2021
- Threads
- 11
- Messages
- 4,456
- Reaction score
- 9,298
- Location
- Tucson, AZ
- Vehicle(s)
- 15 Breakout, 21 Road King Special, 22 Maverick XLT
- Engine
- 2.5L Hybrid
My suggestion to anyone who's frustrated with waiting, especially all of you June orders, is to write to these two Ford executives and let them know your customer experience has not been what you expected. Will they schedule you right away? No guarantees there, but at least you're letting them know that you as a Ford customer are not pleased with the ordering system and that seeing others get scheduled before you isn't right or fair. Allocations be damned! Ford is saying they believe that they will be able to build most, if not all, of the MY22 orders then why aren't they scheduling the oldest orders first? The only folks that should be worried if the order will get built are those who ordered last, no those who ordered first! Below are the contacts.
Elena Ford
Chief Customer Experience Officer
[email protected]
Brad Brownell
Director, Customer Experience
[email protected]
Elena Ford
Chief Customer Experience Officer
[email protected]
Brad Brownell
Director, Customer Experience
[email protected]
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