Add me to the blown transmission club

[PanchoBarrancas]

Hello everyone, happy new year! What a better way to start the year than with a transmission that slips like a toddler on ice?

At just about 64,500 km / 40,000 mi my transmission began slipping. It was very sudden, only took 3 days to go from slight slip every once in a while from a dead stop to having to floor the damn thing to get the truck moving and being damn near impossible to go up inclines at slow speeds.

Thanks to the many other posts here I knew I was doomed. I took the video below before going straight to the dealer, which was thankfully only 1 minute away. Sorry for recording while driving but I needed evidence lol.

The dealer took my truck on December 17, next day the advisor said corporate at Hermosillo sent over some tuning files for the transmission that did nothing, and were awaiting for further replies. Yesterday they finally asked me if I authorized them to drop the tranny, as it would be like 1,000 dollars in labor if it isn't covered under warranty. I'm glad I bought the extended warranty. (1,000 dollars is kind of outrageous at Mexican labor costs if it seems not so bad lol)

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[Nw_adventure]

Ouch- Why would there be any question regarding it being "warranty" with the 5 Year/60,000 mile powertrain coverage ?

 

[PanchoBarrancas]

Ouch- Why would there be any question regarding it being "warranty" with the 5 Year/60,000 mile powertrain coverage ?

I guess the service advisor forgot that I had specified I have the extended warranty. Extended is 6 years/120,000km here, regular is 3 years/60,000km.

 

[Glen Baker LLC]

Ouch- Why would there be any question regarding it being "warranty" with the 5 Year/60,000 mile powertrain coverage ?

This is just a general thought I had.
I am in no way shape or form, saying that the OP did anything of the kind.
I'm just wondering if the computer could sense. If an owner were to hook up say a car hauler with a car on it that would be about 5,000 lb or more?
Just a thought. and I'm not in the shower ( some will get it most won't)

 

[PanchoBarrancas]

This is just a general thought I had.
I am in no way shape or form, saying that the OP did anything of the kind.
I'm just wondering if the computer could sense. If an owner were to hook up say a car hauler with a car on it that would be about 5,000 lb or more?
Just a thought.and I'm not in the shower ( some will get it most won't)

Nah, the service advisor was just overworked. I never even towed nor reached the max payload capacity.

 

[Glen Baker LLC]

I guess the service advisor forgot that I had specified I have the extended warranty. Extended is 6 years/120,000km here, regular is 3 years/60,000km.

Wouldn't it be nice to get the upgraded axles while they are in the process of replacing your transmission?

 

[PanchoBarrancas]

Wouldn't it be nice to get the upgraded axles while they are in the process of replacing your transmission?

That's the plan, though I will wait a couple days before bringing that up so that it won't lead to confusions. The dealership is still sorting out the rental vehicle for me. I also plan to mention the TSB for the rattling seats and get the PTU and RDU their fluid changes.

 

[JacobEleventeen]

Out of curiosity did you do any trans fluid change and or flushes prior to that? I do it every 30k on my 2.0 Ecoboost escape since fords are notorious for failing trans.

 

[PanchoBarrancas]

Out of curiosity did you do any trans fluid change and or flushes prior to that? I do it every 30k on my 2.0 Ecoboost escape since fords are notorious for failing trans.

I asked the service advisor at a different dealer to do that at the 45,000km service (~28,000 mi, services are every 15,000 km here, I do another engine oil and filter change between each dealer service) and they said it had lifetime fluid. I pointed out the manual has a timeline for transmission fluid changes with regular and severe use cases. They said they'd ask the techs, and said the techs said it was unnecessary so soon. Same story at 60,000km.

I guess in part I was waiting for this to happen eventually and prove them wrong, having bought the extended warranty and all.

I asked this service advisor to measure the fluid that drains from the transmission to see if it was underfilled from the factory.

 

[JacobEleventeen]

I asked the service advisor at a different dealer to do that at the 45,000km service (~28,000 mi, services are every 15,000 km here, I do another engine oil and filter change between each dealer service) and they said it had lifetime fluid. I pointed out the manual has a timeline for transmission fluid changes with regular and severe use cases. They said they'd ask the techs, and said the techs said it was unnecessary so soon. Same story at 60,000km.

I guess in part I was waiting for this to happen eventually and prove them wrong, having bought the extended warranty and all.

I asked this service advisor to measure the fluid that drains from the transmission to see if it was underfilled from the factory.

Everything I read says lifetime fluid is not a thing and ford was idiots for not putting filters in there transmissions. But yes it does not mention it in the manual but if you ask any mechanic they would advise changing the fluid. FYI I meant 30k miles not km. That being said I'm not a mechanic so I just do what I read lol.

 

[PanchoBarrancas]

Everything I read says lifetime fluid is not a thing and ford was idiots for not putting filters in there transmissions. But yes it does not mention it in the manual but if you ask any mechanic they would advise changing the fluid. FYI I meant 30k miles not km.

Yeah, I always tell people to get the fluids out of their trannies I figured you meant miles, I'm the odd one out in this forum living in the land of kilometers.

 

[Scott Asheville]

Just reinforces my belief, having owned several Fords over five decades, never to own one past initial warranty coverage. Even if I'd purchased an extended warranty, it wouldn't be worth the hassle to me. The clock is ticking, as my 2022 Mav is at 31,000 miles now.

Don't hate me for this, but I'm actually leaning towards trying out the 2025 Santa Cruz. Oh, go ahead and hate on that. I'm cool with it. The main thing giving me second thoughts is that I'd get an SEL and lose a solid 60 HP. And I love my ecoboost's power (on the rare occasion I use it).

C'mon Ford! Stop me before it's too late. Show me your new electric small truck at one of this year's auto shows.

 

[JacobEleventeen]

Just reinforces my belief, having owned several Fords over five decades, never to own one past initial warranty coverage. Even if I'd purchased an extended warranty, it wouldn't be worth the hassle to me. The clock is ticking, as my 2022 Mav is at 31,000 miles now.

Don't hate me for this, but I'm actually leaning towards trying out the 2025 Santa Cruz. Oh, go ahead and hate on that. I'm cool with it. The main thing giving me second thoughts is that I'd get an SEL and lose a solid 60 HP. And I love my ecoboost's power (on the rare occasion I use it).

C'mon Ford! Stop me before it's too late. Show me your new electric small truck at one of this year's auto shows.

Not to hate on the Santa Cruz and I haven't personally owned a Hyundai but I hear getting them to fix stuff under warranty takes a lot of convincing.

 

[PanchoBarrancas]

Just reinforces my belief, having owned several Fords over five decades, never to own one past initial warranty coverage. Even if I'd purchased an extended warranty, it wouldn't be worth the hassle to me. The clock is ticking, as my 2022 Mav is at 31,000 miles now.

Don't hate me for this, but I'm actually leaning towards trying out the 2025 Santa Cruz. Oh, go ahead and hate on that. I'm cool with it. The main thing giving me second thoughts is that I'd get an SEL and lose a solid 60 HP. And I love my ecoboost's power (on the rare occasion I use it).

C'mon Ford! Stop me before it's too late. Show me your new electric small truck at one of this year's auto shows.

No real hate here, but, hasn't the DCT in the Santa Cruz been reported to overheat and malfunction when offroading and doing any significant towing or carrying the rated payload? I guess we need to jump yet further to avoid transmission problems 🥲

 

[L30n1d45]

I guess the service advisor forgot that I had specified I have the extended warranty. Extended is 6 years/120,000km here, regular is 3 years/60,000km.

Is the warranty different in Mexico?

In the US, the powertrain warranty is 5yr/97000km (I converted the 60000m to km).

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